Ethan Fowler & Luke Minear
On March 28, CRMER Student Fellows were able to welcome the Senior Director, Supply Chain Management, Quality Systems at McDonald’s, Justin Ransom PhD. Justin began the foundation of his education with a B.S. in Agriculture Communications and Marketing at Texas Tech. He then moved a bit north, to Michigan State University where he receive his M.S. in Animal Science. Following his time at Michigan State Justin moved to Colorado to complete his education with a PhD in Animal Science and Food Safety from Colorado State University.
Justin’s main talking points throughout the learning seminar were largely about supply chain management and how it affects our lives. He stressed the 3 stool business model which includes an equal shared responsibility between suppliers, owner/operators, and the head corporation. This method is partially behind what has helped McDonald’s become such a competitive and successful corporation. He also talked about how this point in history can be defined as the ‘Age of the Customer.’ For many of us Student Fellows this was a new and interesting concept on the current interaction between sellers and buyers in the market place. Justin explained that by understanding this relationship model, McDonald’s is building for the future.
The most interactive part of the seminar was the open floor discussion. This was an amazing opportunity to talk with one of the world leaders in supply chain management. His insight into the business world was something far more educational than a traditional classroom setting. We discussed a wide range of topics from the past, present, and future strategies for business. We would like to thank Justin Ransom for making this opportunity possible.